Refund Policy

Elite Dashcams 30-Day Refund Policy

At Elite Dashcams, we are committed to ensuring your complete satisfaction with our products. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund, subject to the terms and conditions outlined below.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • Time Frame: The return must be initiated within 30 days of the original purchase date.
  • Condition: The product must be returned in its original condition, including all accessories, packaging, and documentation. The product should not show any signs of use, wear, or damage.
  • Proof of Purchase: A valid proof of purchase (receipt or order confirmation) must be provided.

Non-Refundable Items

The following items are not eligible for refunds:

  • Products that have been used, damaged, or altered.
  • Products returned without original packaging, accessories, or documentation.
  • Gift cards.
  • Custom or personalized items.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer support team at support@elitedashcams.com. Provide your order number and the reason for the return.

Processing Your Refund

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund within the expected time frame, please:

  1. Check Your Bank Account: Verify that the refund has not been posted.
  2. Contact Your Credit Card Company: It may take some time before the refund is officially posted.
  3. Contact Your Bank: There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at hello@elitedashcams.com or (123) 456-7890.

Contact Us

If you have any questions about our refund policy, please contact our customer support team:

Thank you for choosing Elite Dashcams. We value your business and are committed to ensuring your satisfaction with our products.